Annual Review of Company Performance – Service Department

Annual Review of Company Performance - Service-Department

  • On a scale of 1 to 5, 5 being the best, how well do they get you the proper customer information (contact person, address, etc) and what the task is?

  • On a scale of 1 to 5, 5 being the best, how well do they get the correct information as far as equipment, filter & belt list, etc.?

  • On a scale of 1 to 5, 5 being the best, how well do they problem solve for you?

  • On a scale of 1 to 5, 5 being the best, how well do they follow through with items for you?

  • On a scale of 1 to 5, 5 being the best, how well do they communicate with you?

  • On a scale of 1 to 5, 5 being the best, how well do they communicate with the customer?

  • On a scale of 1 to 5, 5 being the best, how knowledgeable are they with items you need?

  • On a scale of 1 to 5, 5 being the best, how well do they schedule service that you are capable of doing?

  • On a scale of 1 to 5, 5 being the best, how well do you feel they keep you scheduled with the least amount of travel time?

  • Purchasing Department Review

  • Shipping Department Review

  • Sheet Metal Shop Departmental Review

  • Other questions for your consideration

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How can we help you?