Annual Review of Company Performance - Sales Person

Employee Name*
Position Held*
Department*
Current Year*
On a scale of 1 to 5, 5 being the best, how well does your project manager /sales person get you information (plans, specs, and submittals. etc.) for your projects?
Jason
Dirk
Bruce
Brian
On a scale of 1 to 5, 5 being the best, how well does your project manager /sales person keep you informed of product lead times and when product arrives?
Jason
Dirk
Bruce
Brian
On a scale of 1 to 5, 5 being the best, how well does your project manager /sales person get you all of the relevant contacts you need on the project?
Jason
Dirk
Bruce
Brian
On a scale of 1 to 5, 5 being the best, how well does each project manager /sales person problem solve issues that come up?
Jason
Dirk
Bruce
Brian
On a scale of 1 to 5, 5 being the best, how well does your project manager /sales person follow through on information requests?
Jason
Dirk
Bruce
Brian
On a scale of 1 to 5, 5 being the best, how well does your project manager /sales person communicate?
Jason
Dirk
Bruce
Brian
On a scale of 1 to 5, 5 being the best, how technically knowledgeable is your project manager /sales person?
Jason
Dirk
Bruce
Brian
On a scale of 1 to 5, 5 being the best, how well does your project manager /sales person do to schedule you on the job at the correct time to maximize efficiency?
Jason
Dirk
Bruce
Brian
On a scale of 1 to 5, 5 being the best, how well informed do you feel the customer is of the scope of the work?
Jason
Dirk
Bruce
Brian
Your ideas are important to us. What ideas do you have to improve the performance of the project management department?
Purchasing Department Review
On a scale of 1 to 5, 5 being the best, how well does the purchasing dept. fulfill a material order in the requested time?
On a scale of 1 to 5, 5 being the best, how well does the purchasing dept. fulfill a complete and accurate order?
On a scale of 1 to 5, 5 being the best, how well does the purchasing dept. communicate in a professional, positive manner?
On a scale of 1 to 5, 5 being the best, how well does the purchasing dept. communicate back orders and delays on your requests?
Again, your ideas are important to us. What ideas do you have to improve the performance of the purchasing department?
Shipping Department Review
On a scale of 1 to 5, 5 being the best, how well does the shipping dept. deliver in the requested time frame?
On a scale of 1 to 5, 5 being the best, how well does the shipping dept. accommodate alterations and changes to your delivery requests?
On a scale of 1 to 5, 5 being the best, how well does the shipping dept. communicate in a professional and positive manner?
What ideas do you have to improve the performance of the shipping department?
Sheet Metal Shop Departmental Review
On a scale of 1 to 5, 5 being the best, how well does the shop fulfill your orders within your requested time frame?
On a scale of 1 to 5, 5 being the best, how well does the shop produce quality duct-work with minimal mistakes?
On a scale of 1 to 5, 5 being the best, how well does the shop communicate in a professional, positive manner?
On a scale of 1 to 5, 5 being the best, how well does the shop make sure S&D, TDC, bolts, etc., are sent with the order?
What ideas do you have to improve the performance of the sheet metal shop department?
Other questions for your consideration
On a scale of 1 to 5, 5 being the best, how well informed are you about scheduling and where you are going to be the next day?
On a scale of 1 to 5, 5 being the best, how well equipped do you feel you are with the necessary tools to perform your job well?
On a scale of 1 to 5, 5 being the best, how well equipped do you feel you are with the necessary safety gear to perform your job?
On a scale of 1 to 5, 5 being the best, how well equipped are the helpers assigned to assist you with your daily tasks?
On a scale of 1 to 5, 5 being the best, how well informed is the service technician that comes out to do start-up on your project of what all needs to be done?
On a scale of 1 to 5, 5 being the best, in your opinion, how does the company strive to achieve maximum customer satisfaction?
Lastly, what ideas do you have to improve the overall performance of the company, and make Harker a more enjoyable place to work? We value your opinion.

Harker Heating & Cooling

Annual Review of Company Performance – Sales Person

Annual Review of Company Performance - Sales Person

On a scale of 1 to 5, 5 being the best, how well does your project manager /sales person get you information (plans, specs, and submittals. etc.) for your projects?

On a scale of 1 to 5, 5 being the best, how well does your project manager /sales person keep you informed of product lead times and when product arrives?

On a scale of 1 to 5, 5 being the best, how well does your project manager /sales person get you all of the relevant contacts you need on the project?

On a scale of 1 to 5, 5 being the best, how well does each project manager /sales person problem solve issues that come up?

On a scale of 1 to 5, 5 being the best, how well does your project manager /sales person follow through on information requests?

On a scale of 1 to 5, 5 being the best, how well does your project manager /sales person communicate?

On a scale of 1 to 5, 5 being the best, how technically knowledgeable is your project manager /sales person?

On a scale of 1 to 5, 5 being the best, how well does your project manager /sales person do to schedule you on the job at the correct time to maximize efficiency?

On a scale of 1 to 5, 5 being the best, how well informed do you feel the customer is of the scope of the work?

Purchasing Department Review

Shipping Department Review

Sheet Metal Shop Departmental Review

Other questions for your consideration

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